Course Catalog
Dispatch Crisis Intervention | 360 (POST CPT/PSP)
California POST Approved • CPT/PSP • 8 Hours • $149
Designed for emergency dispatchers and call-takers, DCI | 360 develops practical skills in crisis recognition, rapport building, strategic communication, de-escalation, active listening, suicide intervention, veteran crisis response, emotional intelligence, and dispatcher resilience.
Dispatch Ethics and Leadership (POST CPT)
California POST Approved • CPT • 8 Hours • $149
Practical training for emergency communications professionals covering ethical decision-making, accountability, leadership, emotional intelligence, communication, conflict management, and sound judgment under stress.
Dispatch Priming (POST CPT)
California POST Approved • CPT • 8 Hours
Explore how communication, cognitive bias, stress, tone, and word choice can influence field response before officers arrive on scene. New dates coming soon.
Coming soon...
Autism & Law Enforcement (POST CPT/PSP)
California POST Approved • CPT/PSP
Public-safety-focused training to help law enforcement personnel recognize autism, communicate effectively, reduce unnecessary escalation, coordinate with caregivers, and improve officer and community safety.