About Us
Holguin Training & Consulting, LLC delivers specialized training and consulting solutions that empower emergency dispatchers, law enforcement professionals, private security personnel, and organizations to perform at their highest level. Our expert-led programs combine real-world experience with evidence-based practices to develop strategic communication, leadership, crisis response, and decision-making skills that improve performance, enhance safety, and build stronger organizations.
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Industrial/Organizational Consulting
I/O ConsultingBuild a stronger organization from the inside out. Holguin Training & Consulting, LLC provides evidence-based Industrial/Organizational (I/O) consulting to help public safety agencies, government organizations, nonprofits, and private businesses improve leadership, organizational culture, employee engagement, recruitment, retention, and workforce performance. Our customized solutions combine organizational science with real-world leadership experience to deliver practical strategies that strengthen people, improve performance, and create lasting organizational success.
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Public Safety Dispatcher Training
Dispatcher TrainingHolguin Training & Consulting, LLC provides premier continuing education for 911 telecommunicators and emergency dispatch professionals. Developed and facilitated by experienced dispatchers, our interactive courses leverage decades of first-hand experience to deliver highly impactful training using proven techniques tailored for adult learners.
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Law Enforcement Training
Law Enforcement TrainingHolguin Training & Consulting, LLC provides premier continuing education for law enforcement officers, supervisors, and leaders. Developed and led by experienced personnel, our interactive courses leverage decades of first-hand field experience to deliver highly impactful training using proven techniques tailored for adult learners.
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Security Officer Training
Security Officer TrainingHolguin Training & Consulting, LLC provides advanced training and education for private security officers, supervisors, and leaders. Developed and led by experienced security personnel, our interactive courses leverage decades of first-hand experience to deliver impactful training using proven techniques tailored for adult learners.
911 to 988 Diversion Consulting
Help your agency build a safer, more effective response to behavioral health crises. Holguin Training & Consulting, LLC now provides comprehensive 911 to 988 Diversion Consulting, guiding agencies through the planning, implementation, training, and evaluation of diversion programs that connect eligible callers to crisis professionals instead of traditional law enforcement response when appropriate.
Whether you're launching a new diversion initiative or strengthening an existing program, our evidence-based consulting helps improve outcomes, reduce unnecessary calls for service, enhance collaboration, and increase access to behavioral health resources.
Ready to build a diversion program that makes a difference?
Contact us today to schedule a consultation and learn how we can help your agency successfully implement a customized 911 to 988 diversion program.
Holguin Training & Consulting, LLC
Dispatch Crisis Intervention | 360
Holguin Training & Consulting, LLC presents the Dispatch Crisis Intervention 360 course, an 8-hour POST-approved training certified for the Perishable Skills Program (PSP) in Strategic Communication. This course will provide transformational knowledge and equip emergency call-takers, sworn and civilian, with tools to manage callers in crisis.
Topics Covered:
- Detecting signs of mental illness
- Managing callers in crisis
- De-escalation techniques
- Handling suicidal crises
- Dispatcher resilience and wellness
NOW ENROLLING FOR 2026
Holguin Training & Consulting, LLC
Dispatch Ethics & Leadership
Holguin Training & Consulting, LLC presents the Dispatch Crisis Intervention 360 course, an 8-hour POST-approved training certified for the Perishable Skills Program (PSP) in Strategic Communication. This course will provide transformational knowledge and equip emergency call-takers, sworn and civilian, with tools to manage callers in crisis.
Topics Covered:
- Detecting signs of mental illness
- Managing callers in crisis
- De-escalation techniques
- Handling suicidal crises
- Dispatcher resilience and wellness
NOW ENROLLING FOR 2026
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Join Our Team
HTAC is Seeking Passionate Facilitators to Join Our Instructional Team! HTAC provides impactful training and consulting for 911 dispatchers, private businesses, law enforcement agencies, and security teams across the country. Our expansive curriculum leverages decades of in-the-field experience tailored for adult professionals utilizing proven, interactive teaching methods.