{"product_id":"911-to-988-diversion-complete-agency-implementation-bundle","title":"HTAC 911-to-988 Diversion: Complete Agency Implementation Bundle","description":"\u003cp\u003e\u003cstrong\u003eFrom initial readiness assessment to implementation and workforce preparation—one comprehensive system for developing an agency-specific 911-to-988 diversion program.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eImplementing 911-to-988 diversion requires more than a policy, checklist, or training class. Agencies must first determine whether they are ready, establish executive direction, develop an operational framework, prepare personnel, coordinate with crisis-system partners, launch carefully, and evaluate whether the program is working as intended.\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eHTAC 911-to-988 Diversion: Complete Agency Implementation Bundle\u003c\/strong\u003e brings together all four HTAC diversion resources into one comprehensive package designed to guide law enforcement agencies and emergency communications centers through the entire process:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eASSESS → PLAN → BUILD → IMPLEMENT \u0026amp; TRAIN\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eRather than prescribing a one-size-fits-all model, the bundle provides a structured framework for developing a diversion program around your agency's \u003cstrong\u003epolicies, legal guidance, operational requirements, staffing, technology, community resources, and local 988\/crisis-system capabilities.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eOne System. Four Stages.\u003c\/h3\u003e\n\u003ch3\u003e01 | ASSESS\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e15-Point Agency Readiness Assessment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBefore developing the program, determine whether the necessary organizational foundation exists.\u003c\/p\u003e\n\u003cp\u003eThe assessment helps your agency evaluate critical areas such as:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExecutive and organizational readiness\u003c\/li\u003e\n\u003cli\u003eLegal and risk-management considerations\u003c\/li\u003e\n\u003cli\u003ePolicy preparedness\u003c\/li\u003e\n\u003cli\u003eStakeholder involvement\u003c\/li\u003e\n\u003cli\u003e988\/crisis-provider coordination\u003c\/li\u003e\n\u003cli\u003eEligibility and exclusion considerations\u003c\/li\u003e\n\u003cli\u003eEmergency communications procedures\u003c\/li\u003e\n\u003cli\u003eTechnology and CAD readiness\u003c\/li\u003e\n\u003cli\u003eDispatcher and supervisor preparation\u003c\/li\u003e\n\u003cli\u003eQuality assurance and performance measurement\u003c\/li\u003e\n\u003cli\u003ePilot readiness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eUse the assessment to identify \u003cstrong\u003estrengths, gaps, unresolved issues, and implementation priorities\u003c\/strong\u003e before moving forward.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIndividual Value: $79\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e02 | PLAN\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eExecutive Planning Guide\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce readiness has been evaluated, leadership needs a strategy.\u003c\/p\u003e\n\u003cp\u003eThe Executive Planning Guide helps agency leaders address the decisions necessary to establish the direction of the program, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExecutive ownership and governance\u003c\/li\u003e\n\u003cli\u003eStrategic objectives\u003c\/li\u003e\n\u003cli\u003eStakeholder responsibilities\u003c\/li\u003e\n\u003cli\u003eLegal, policy, and risk considerations\u003c\/li\u003e\n\u003cli\u003eAgency-specific eligibility and exclusion frameworks\u003c\/li\u003e\n\u003cli\u003eOperational decision authority\u003c\/li\u003e\n\u003cli\u003e911-to-988 workflows\u003c\/li\u003e\n\u003cli\u003eCrisis-provider coordination\u003c\/li\u003e\n\u003cli\u003eTechnology and documentation\u003c\/li\u003e\n\u003cli\u003eTraining preparation\u003c\/li\u003e\n\u003cli\u003ePilot planning\u003c\/li\u003e\n\u003cli\u003ePerformance measurement\u003c\/li\u003e\n\u003cli\u003eExecutive authorization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eStructured worksheets, decision points, and planning tools help turn identified readiness gaps into an \u003cstrong\u003eorganized implementation strategy\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIndividual Value: $149\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e03 | BUILD\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eAgency Implementation Toolkit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTurn executive decisions into an operational framework.\u003c\/p\u003e\n\u003cp\u003eThe Agency Implementation Toolkit provides practical resources to help implementation teams develop and document the components of the agency's diversion program.\u003c\/p\u003e\n\u003cp\u003eResources address:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eImplementation governance\u003c\/li\u003e\n\u003cli\u003eStakeholder responsibility\u003c\/li\u003e\n\u003cli\u003eCurrent-state and gap analysis\u003c\/li\u003e\n\u003cli\u003ePolicy development\u003c\/li\u003e\n\u003cli\u003eRisk identification\u003c\/li\u003e\n\u003cli\u003eEligibility and exclusion development\u003c\/li\u003e\n\u003cli\u003eOperational workflows\u003c\/li\u003e\n\u003cli\u003eTransfer protocols\u003c\/li\u003e\n\u003cli\u003eFailed-transfer and escalation procedures\u003c\/li\u003e\n\u003cli\u003e988\/crisis-provider capabilities\u003c\/li\u003e\n\u003cli\u003eCAD and technology planning\u003c\/li\u003e\n\u003cli\u003eDocumentation\u003c\/li\u003e\n\u003cli\u003eTraining readiness\u003c\/li\u003e\n\u003cli\u003ePilot implementation\u003c\/li\u003e\n\u003cli\u003eGo-live preparation\u003c\/li\u003e\n\u003cli\u003eQuality assurance\u003c\/li\u003e\n\u003cli\u003e30\/60\/90-day evaluation\u003c\/li\u003e\n\u003cli\u003eChange control and continuous improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eIndividual Value: $299\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e04 | IMPLEMENT \u0026amp; TRAIN\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eAgency Implementation Package \u0026amp; Training Materials\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith the operational framework established, prepare the personnel responsible for putting it into practice.\u003c\/p\u003e\n\u003cp\u003eThis package provides implementation and workforce-preparation resources addressing:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDispatcher training\u003c\/li\u003e\n\u003cli\u003eSupervisor preparation\u003c\/li\u003e\n\u003cli\u003eScenario-based training\u003c\/li\u003e\n\u003cli\u003eCrisis communication\u003c\/li\u003e\n\u003cli\u003eAgency-approved screening procedures\u003c\/li\u003e\n\u003cli\u003eEligibility and exclusion application\u003c\/li\u003e\n\u003cli\u003eTransfer procedures\u003c\/li\u003e\n\u003cli\u003eFailed transfers\u003c\/li\u003e\n\u003cli\u003eChanging circumstances\u003c\/li\u003e\n\u003cli\u003eDocumentation\u003c\/li\u003e\n\u003cli\u003eKnowledge assessment\u003c\/li\u003e\n\u003cli\u003ePractical skills evaluation\u003c\/li\u003e\n\u003cli\u003eCompetency assessment\u003c\/li\u003e\n\u003cli\u003ePilot launch\u003c\/li\u003e\n\u003cli\u003eOperational issue tracking\u003c\/li\u003e\n\u003cli\u003eDiverted-call QA review\u003c\/li\u003e\n\u003cli\u003eExecutive performance measurement\u003c\/li\u003e\n\u003cli\u003eProgram evaluation\u003c\/li\u003e\n\u003cli\u003eTraining change control\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTraining materials are designed to be \u003cstrong\u003ecustomized to reflect the purchasing agency's approved policies, procedures, protocols, technology, and local crisis-response system.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIndividual Value: $795\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003eEverything Your Agency Needs to Move From Concept Toward Implementation\u003c\/h3\u003e\n\u003cp\u003eInstead of purchasing isolated resources and trying to determine how they fit together, the Complete Agency Implementation Bundle provides a \u003cstrong\u003eprogressive implementation pathway\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eASSESS\u003c\/strong\u003e\u003cbr\u003e\u003cem\u003eAre we ready?\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e↓\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePLAN\u003c\/strong\u003e\u003cbr\u003e\u003cem\u003eWhat decisions must leadership make?\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e↓\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBUILD\u003c\/strong\u003e\u003cbr\u003e\u003cem\u003eHow will our agency's program operate?\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e↓\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIMPLEMENT \u0026amp; TRAIN\u003c\/strong\u003e\u003cbr\u003e\u003cem\u003eHow do we prepare our people, launch the program, and evaluate performance?\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eEach stage builds upon the previous one, allowing your agency to approach implementation systematically rather than beginning with training or policy before the underlying operational decisions have been made.\u003c\/p\u003e\n\u003ch2\u003eComplete Bundle Pricing\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003e15-Point Agency Readiness Assessment\u003c\/strong\u003e — $79 value\u003cbr\u003e\u003cstrong\u003eExecutive Planning Guide\u003c\/strong\u003e — $149 value\u003cbr\u003e\u003cstrong\u003eAgency Implementation Toolkit\u003c\/strong\u003e — $299 value\u003cbr\u003e\u003cstrong\u003eAgency Implementation Package \u0026amp; Training Materials\u003c\/strong\u003e — $795 value\u003c\/p\u003e\n\u003ch3\u003eTotal Individual Value: $1,322\u003c\/h3\u003e\n\u003ch3\u003eBundle Price: $1000\u003c\/h3\u003e\n\u003ch3\u003e\u003cspan role=\"text\"\u003e\u003cstrong\u003eSave $322\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003eOne purchase gives your organization access to the complete HTAC 911-to-988 implementation resource system under a \u003cstrong\u003eSingle-Agency License\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch2\u003eWho It's For\u003c\/h2\u003e\n\u003cp\u003eThe Complete Agency Implementation Bundle is designed for:\u003c\/p\u003e\n\u003cp\u003eLaw Enforcement Agencies • Sheriff's Departments • Police Departments • Public Safety Answering Points (PSAPs) • Emergency Communications Centers • Dispatch Managers \u0026amp; Supervisors • Behavioral-Health\/Co-Response Programs • Training Units • Policy \u0026amp; Risk Personnel • Executive Leadership • 911-to-988 Implementation Teams\u003c\/p\u003e\n\u003cp\u003eIt is particularly well suited for agencies that want to \u003cstrong\u003edevelop their own locally approved diversion program while following a structured implementation process from initial assessment through pilot evaluation.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eBuilt Around Your Agency—not Someone Else's Protocol\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eThere is no universal 911-to-988 diversion model appropriate for every jurisdiction.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHTAC resources do not dictate which calls your agency must divert or establish universal eligibility, exclusion, screening, emergency-response, or transfer criteria.\u003c\/p\u003e\n\u003cp\u003eInstead, the bundle provides the \u003cstrong\u003eframework, questions, worksheets, planning tools, implementation resources, and training-development materials\u003c\/strong\u003e necessary for your agency to make and document those decisions based on its own legal guidance, policies, operational requirements, risk considerations, staffing, technology, community resources, and local 988\/crisis-system capabilities.\u003c\/p\u003e\n\u003cp\u003eYour agency maintains control over the final program.\u003c\/p\u003e\n\u003ch2\u003eWant HTAC to Help You Implement It?\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eThe tools provide the framework. HTAC can help your agency put it into practice.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor agencies that want additional assistance, HTAC provides \u003cstrong\u003eagency-specific 911-to-988 consultation, program development, implementation support, and training services.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eConsultation services may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAgency readiness and gap analysis\u003c\/li\u003e\n\u003cli\u003eExecutive planning and stakeholder facilitation\u003c\/li\u003e\n\u003cli\u003eProgram development\u003c\/li\u003e\n\u003cli\u003ePolicy and workflow development support\u003c\/li\u003e\n\u003cli\u003eEligibility and exclusion framework development\u003c\/li\u003e\n\u003cli\u003e988\/crisis-provider coordination\u003c\/li\u003e\n\u003cli\u003eOperational process development\u003c\/li\u003e\n\u003cli\u003eDispatcher and supervisor training customization\u003c\/li\u003e\n\u003cli\u003eScenario development\u003c\/li\u003e\n\u003cli\u003ePilot implementation support\u003c\/li\u003e\n\u003cli\u003eQuality assurance and performance measurement\u003c\/li\u003e\n\u003cli\u003e30\/60\/90-day program evaluation\u003c\/li\u003e\n\u003cli\u003eProgram refinement and continuous improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhether your agency needs assistance with a specific stage or support throughout the implementation process, HTAC consultation can be tailored to your organization's needs.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/holguintraining.com\/pages\/contact\" title=\"Contact\"\u003e\u003cstrong\u003eRequest a Consultation →\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003ca class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003einfo@holguintraining.com\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003eProduct Details\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eFour Comprehensive Digital Resources\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eDigital Download\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eSingle-Agency License\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eImmediate Electronic Delivery After Purchase\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan role=\"text\"\u003e\u003cstrong\u003eASSESS. PLAN. BUILD. IMPLEMENT \u0026amp; TRAIN.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eA comprehensive framework for taking your agency's 911-to-988 diversion initiative from concept toward operational implementation.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eLicense Notice\u003c\/h3\u003e\n\u003cp\u003ePurchase grants the purchasing agency or organization a \u003cstrong\u003elimited, non-exclusive Single-Agency License\u003c\/strong\u003e to use the included materials for authorized internal planning, program development, implementation, and workforce-preparation purposes consistent with the applicable license terms.\u003c\/p\u003e\n\u003cp\u003ePurchase does not transfer ownership of HTAC intellectual property and does not automatically grant an unrestricted commercial, sublicensing, third-party training, or redistribution license.\u003c\/p\u003e\n\u003cp\u003eMaterials may not be resold, sublicensed, commercially redistributed, publicly posted, shared with unrelated agencies or organizations, or used to provide commercial training or consulting services to third parties without written authorization from \u003cstrong\u003eHolguin Training \u0026amp; Consulting, LLC\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eThe materials are provided for educational, organizational-planning, program-development, implementation, and training-development purposes. They do not constitute legal, medical, behavioral-health, or clinical advice and do not establish a universal 911-to-988 operational protocol.\u003c\/p\u003e\n\u003cp\u003eEach agency remains responsible for obtaining appropriate review and for developing, approving, and implementing its own policies, procedures, eligibility and exclusion criteria, emergency-response requirements, transfer protocols, training standards, technology configuration, documentation requirements, and operational decisions.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e© 2026 Holguin Training \u0026amp; Consulting, LLC. All Rights Reserved.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Holguin Training \u0026 Consulting, LLC","offers":[{"title":"Default Title","offer_id":51249614258343,"sku":null,"price":1000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0658\/6151\/7479\/files\/911TO988BUNDLE.png?v=1787527621","url":"https:\/\/holguintraining.com\/products\/911-to-988-diversion-complete-agency-implementation-bundle","provider":"Holguin Training \u0026 Consulting, LLC","version":"1.0","type":"link"}